Scheduled Website Maintenance - 25 April 2021

  • 20th April 2021
On April 25, 2021 maintenance will be performed to migrate all physical hardware at the datacenter location beginning at 10:30 PM EST 25 April 2021 and we expect the migration window to last 2 to 5 hours. Our website, including the ordering system & billing systems, will be down for the duration of the planned maintenance. Customer support ...
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If Your Credit Card Payment Fails

  • 8th April 2021
If you are using the Stripe payment method, your credit card information will be kept on file, and it will automatically be charged when an invoice is generated by the billing system. If the charge is declined by your bank, then you will be sent an email asking you to manually login to our website and change the credit card on file / pay the ...
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Update To Payment Methods

  • 6th April 2021
Hi customers, please note that we have three payment methods, they are: Pay by Credit Card (or PayPal account) using the PayPal payment gateway. 'Send Money' by Interac e-transfer from within your Online Banking. Pay by Credit Card using the Stripe payment gateway. The current default payment in our billing system is the PayPal gateway, ...
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