Start With the Right Contact Route
WRS Web Solutions Inc. operates primarily online. The help desk, customer portal, availability forms, and support pages are usually the fastest and most accurate ways to contact the company.
The company does not operate a public retail storefront, a sales call centre, or telemarketing operation. Messages may be sent in English or French. WRS will do its best to reply in the same language used in the request.
Common Contact Options
Check Internet Availability
Use this option if you want WRS to review what internet plans may be available for a specific Canadian service address.
Customer Support
Existing customers should use the support page, customer portal, knowledgebase, or help desk ticket system for service, billing, modem, or account questions.
Customer Portal
Use the customer portal to review account information, invoices, tickets, and related customer-service items.
Data Usage Request
Existing customers may request available internet-usage information through the help desk.
Before You Contact Support
Many common questions are already covered on the support, FAQ, and knowledgebase pages. Checking those pages first may help you get an answer faster.
What to Include in an Address-Check Request
Internet-service availability can vary by address, network, building, province, town, street, and local infrastructure. To help WRS review an address properly, include as much of the following as possible:
- Full service address
- Apartment, unit, suite, or lot number, if applicable
- Postal code
- Province
- Whether the location is a house, apartment, condo, business, rural property, or other building type
- Any current internet service at the address, if known
- Any modem or equipment details, if you are asking about using your own modem
Mailing Address
WRS Web Solutions Inc. operates primarily online and does not maintain a public retail storefront for walk-in service. The website, help desk, and customer portal are the preferred contact methods.
Mailing address:
WRS Web Solutions Inc.
18 King Street East, Suite 1400
Toronto, ON
M5C 1C4
Canada
Please do not ship modems or equipment to this address unless WRS support specifically instructs you to do so. For modem return information, use the Customer Support page or contact support.
Media, Company, and Publishing Questions
Media questions and legitimate company inquiries are welcome. For general company-level background, see the Official Company Profile on the company’s .com website.
The wrswebsolutions.com website is the official company and educational publishing-network website. This .ca website is used for Canadian internet-service information and related support.
Marketing, Vendor, and Solicitation Messages
WRS Web Solutions Inc. is not currently seeking unsolicited marketing pitches, vendor offers, paid link placements, guest posts, bulk email offers, catalogue mailings, or mailing-list subscriptions.
Unsolicited promotional messages may be reviewed and deleted without reply. Please do not add WRS Web Solutions Inc. to marketing lists.
Legal, Regulatory, Tax, and Records Matters
This contact page is intended mainly for potential customers, existing customers, address-availability questions, support requests, media inquiries, and general company matters.
Regulatory, retail sales tax, corporate tax, legal, and formal records-related matters should be directed through the appropriate official contact route already on file, where applicable. If you are unsure where to send a legitimate formal inquiry, use the general support contact route and clearly identify the nature of the request.
Privacy, Copyright, and Accessibility
For privacy, copyright, accessibility, or website-policy matters, use the relevant page below or contact WRS Web Solutions Inc. through the help desk with the page URL and enough detail for review.